Subway responds to Done21, but how well?

Nick Pettit

Subway finally responded to our post about them the other day. So how’d they fair?

Well, not so great I’m afraid. I grabbed Subway’s attention on Twitter by posting the following tweet:
@nickrp - Hey @subwayfreshbuzz - Are you listening? http://is.gd/13SPW

Subway just responded today with this:
@subwayfreshbuzz - Hey @nickrp - We ARE listening and we're working on the Facebook issue as well :)

I have to give them credit for responding, but even so, there’s roughly 36 hours between my post and theirs. Normally this isn’t bad at all, but when the community is responding faster than you are, you can’t take a break. Take a look at all these retweets from yesterday, prior to their response:
subway_retweets

Looks like Subway still has some work to do.

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